Shipping Policy for NexGen Performance

Effective Date: September 24th, 2025

At NexGen Performance, we’re committed to getting your gear to you as quickly and safely as possible. Below are our shipping guidelines:

1. Processing Times

Orders are typically processed within 2–3 business days (excluding weekends and holidays).
Custom or pre-order items may require additional processing time, which will be stated on the product page.

2. Shipping Methods & Delivery Times

We ship through trusted carriers such as UPS, FedEx, and USPS. Estimated delivery times:

Standard Shipping (3–7 business days) within the USA.
Expedited Shipping (2–3 business days) is available at checkout for an additional fee.
International Shipping delivery times vary (typically 7–21 business days depending on location and customs).

3. Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and product weight.
Free shipping may be offered on promotional orders or above certain thresholds (see website promotions for details).

4. Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package until it arrives.

5. Customs, Duties, & Taxes (International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the purchase or shipping price.

6. Delays

NexGen Performance is not responsible for shipping delays caused by:

Carrier issues (UPS, FedEx, USPS, etc.).
Weather conditions or natural events.
Customs clearance delays for international shipments.

7. Incorrect Addresses

Please ensure your shipping address is correct before submitting your order. We are not responsible for lost packages due to incorrect addresses.

8. Contact Us

For shipping questions, please contact:

NexGen Performance
📧 Email:
📞 Phone: (727) 481-0994
🌐 Website: www.nexgen-performance.com